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6 Ways Online Business Owners Can Increase Customer Retention

E-commerce is one of the most profitable and less investing business industries that are getting successful day by day. But, there is a lack of personal touch in it, as there is no communication with the customers. It’s only about the deal and customer these days require more than just a product or service. Being a part of an online business is always about change and customers can become the part of the company. So, for those who want to bring a unique change in their online business, here are some simple and easy techniques that can increase customer retention.

Start A Loyalty Program

Using the strategy to start your own loyalty program is a great deal for the customer’s retention. You can provide them with points by their every purchase so at the end they can use the points and buy free products. This healthy competition brings only potential sales, no loss at all. And, if you get successful at it, you can gain a lot of customer retention.

Manage The Customer Expectations

Every owner requires profit and a huge success for the company but sometimes you first have to get through the hurdles that are the expectations of the customers. How can you serve the best without fulfilling the expectations of your clients? If you want to gain their retention, you need to make sure that what are their likes, dislikes. Try to communicate with them or arrange a survey to know them better and complete their needs. Make sure that the customers are happy with the purchase.

Start Blogging

Blogging is now having become an integral part of the businesses. People nowadays tend to find out more information about every company, their products, services etc. But how can you do it? By blogging and educating your customers, you can earn their trust and loyalty and provide them a reason to choose you over other companies.

Engagement

Start engaging with customers on the social media and get them to stick to your side. Every competitor will try to steal your customers away as social media is the power that can do anything. Social media will provide you with a chance of knowing your customers better.

Personalization

As a customer, you are more like to spend time with a person than a machine. This is why personalization gets you more customer retention. Start with your products and website and personalize it. It can be even the packaging or you can send a handwritten note that says thank you for the purchase.

Share Testimonial And Case Studies Of Your Business

People search for companies before choosing them as they want to be sure that they are choosing the right one. By providing, the customers with your case studies and testimonial details will give you a lot of edge over other companies and get more customer retention. Don’t forget to put these things in a noticeable area where there is more traffic and people can see them.

So, by using these easy and simple ways online business owners can increase customer retention in no time.

 

A Guide to Demystifying the World of Unsecured Lines of Credit

When the financial times are tough, access to capital can literally make or break your business. Your enterprise may need capital for paying bills, expanding its talent pool, purchasing new inventory, launching marketing campaigns, etc.
At that moment, you must plan to secure a line of credit.
But securing a traditional line of credit is easy only when you have something to pledge as loan collateral. However, if you’re a small business owner who’s operating on a shoestring, then things will get quite challenging in this regard. Why? Here’s the thing: Most budding entrepreneurs and small business owners have nothing to pledge as collateral, so they don’t gain access to a conventional line of credit.
That means if you don’t have collateral, you’ll stall your business’s growth. Or is it?
Well, there’s a solution—a ray of hope. It’s called an unsecured line of credit.
Understanding an unsecured line of credit
Being a debt financing option, an unsecured line of credit won’t need you to offer collateral for securing a revolving credit limit. Since these unsecured lines won’t need collateral, they generally come at shorter repayment terms, lower credit limits, and higher interest.
You’ll always have the option of opening an unsecured line of credit. This option is ideal even when you have assets that you don’t want to put on the line. That way, an unsecured line of credit won’t let you risk your assets anytime.
The ultimate benefit of an unsecured line of credit
As we’ve already mentioned, the biggest benefit of qualifying for an unsecured line of credit is that you won’t have to offer collateral. However, most people say that getting eligible for securing an unsecured line of credit is easier said than done.
But when you operate your business with a healthy credit history, you improve your chances of qualifying for an unsecured line of credit. In most cases, even businesses with less-than-ideal credit history can gain access to an unsecured credit line. So as a business owner, you must pull out all the stops to make your credit history unblemished.
Why?
Well, if your credit score is highly favorable, you will raise your chances of accessing an unsecured credit score at quite ideal rates. Plus, always remember that the amount of unsecured credit that a business can qualify completely depends on different factors including your company’s years in business, expenses, and revenues.
One more benefit: Unsecured lines of credit won’t take a lot of months to materialize. Why? For accessing this credit type, you won’t have to submit an application that has to go through multiple managers and loan officers.
Instead, an application for receiving an unsecured line of credit is fast to process because no time is spent on collateral evaluation. So in case you want to access funds really fast, finding an unsecured line of credit is the best way forward.
However, the process of securing any credit type can overwhelm even the most seasoned corporate borrowers. So in case you find opening an unsecured line of credit daunting, you need a reliable partner by your side.
That’s where One Stop Funding Solutions comes in.
One Stop Funding Solutions: Open an unsecured business line of credit fast
With 20-year experience, we, at One Stop Funding Solutions, will assist you in securing an unsecured line of credit. We have the right team of trained, FICO certified professionals who can assess your personal and business credit status so that you know your chance of quickly securing an unsecured line of credit.
Located in Atlanta, Georgia, we offer initial consultation and help you prepare your lender application like an experienced borrower. Besides offering different business lines of credit, we specialize in creative financing including small business administration loans, equipment financing, merchant cash advances, and factoring loans.
Discuss your fund needs with our financial experts today so that they can make a creative plan based on your timeline and requirements.
About Us:
At One Stop Funding Solutions, we offer different lines of credit and loans and for business owners belonging to a variety of industries. So if you need any assistance in laying your hands on capital for your business, we’re your best bet.